To process your orders, we store the following information:
- Order number, order date, delivery address and billing address, order amount, source of referral to the website.
- Correspondence regarding the order
- Items you have ordered
- Email address for communication
- Payment method (and date of payment)
If your order is successful, your data will be stored by us for 3 months. In case of a canceled order, it will be stored for 30 days, and in case of a failed order, it will be stored for 14 days.
We do not store the IP address from which the order was placed. However, for payment, we use third-party services that store more data and keep it for a longer period of time. In the case of payment, this is your bank and Stripe. You can find out what Stripe stores about you on their page — https://stripe.com/en-bg/privacy (they collect much more data than we do on our website).
You can find out what data your bank stores directly at your bank's branch in your country.